Product Details
All of the products we sell online are described here. When you are ready to purchase a pass, select a category listed in the Online Store on the navigation bar to the left. You can learn about regional fares in the PugetPass link that follows, and also by contacting specific transit agencies listed below. We accept VISA and Mastercard credit and debit cards for payment.
Puget Pass
PugetPass is the regional pass used for fare payment on King County Metro Transit, including the King County Water Taxi. It is also valid for travel on Metro's regional partner systems: Community Transit (Snohomish County), Everett Transit, Pierce Transit and Sound Transit. PugetPass is available in a variety of fare values and periods. The value of the pass you purchase depends on the specific trip(s) for which you plan to use the pass. PugetPass is not accepted for Metro's VanPool Program.
All PugetPass denominations can be purchased as a one month pass valid for a specified calendar month.
King County Metro VanPool/Transit Pass
The monthly value of a Metro VanPool/Transit Pass may be applied towards a Metro VanPool rider's monthly vanpool fare. In addition it allows a vanpool rider to use Metro's bus service, but it is not accepted on other regional transit systems.
King County Metro Reduced Fare Sticker
Reduced Fare Stickers valid for one calendar month may be purchased by individuals with a valid Regional Reduced Fare Permit (available to seniors age 65 and over and eligible persons with a disability). A Reduced Fare Sticker, placed on the permit, is valid anytime, anywhere for travel on regular Metro bus service. Metro Reduced Fare passes are not valid on other regional transit systems.
King County Metro Access Transportation Pass
Anyone registered with Metro's ADA Paratransit or OPTIONS programs may purchase a monthly Access Transportation Pass good for one calendar month at a time. This pass is valid on Access vans and Metro's Center Park bus service, as well as on regular Metro bus service. Metro Access passes are not accepted on other regional transit or paratransit services.
Ship-to-Shore PugetPass
This combination pass is a good choice for Washington State Ferry riders who also use any of the PugetPass regional partner systems for their commute. These passes are valid on specified Washington State Ferry routes for passengers in a vehicle or walk-on passengers. The PugetPass transit value of Ship-to-Shore passes can also be applied towards a Metro VanPool rider's monthly vanpool fare.
King County Metro Ticketbooks
Ticketbooks offer riders the convenience of not having to carry change. Tickets do not expire and are valid anytime on Metro Transit service at face value. Metro tickets are not valid on other regional transit services.
King County Metro Gift Certificates
Gift Certificates are available online in several convenient denominations. In addition you may purchase gift certificates in any denomination you choose by calling 206- 624-PASS (206-624-7277) (TTY 206-684-2029). Gift certificates may be redeemed at Metro Customer Service Offices:
- Metro Customer Stop: Metro bus tunnel, Westlake Mezzanine, Seattle
- King Street Center: 201 South Jackson Street, Seattle
- By Mail: Call (206) 624-PASS for complete details
Need More Help?
If you need additional assistance selecting your pass, information specialists at King County Metro, Community Transit, Everett Transit and Pierce Transit, will help you.
- If your trip begins or ends in King County, call 206-553-3000 (TTY 206-684-2029) and a live specialist will describe the options for your trip. Or use the online Trip Planner to get route, schedule and fare information for your specific travel needs.
- If your trip begins and ends within Pierce or Snohomish Counties, or within the City of Everett, you can contact Pierce Transit, Community Transit or Everett Transit by calling the number or clicking below.
Each of the transit agencies can answer questions about Sound Transit service, or you can contact them directly by calling the number or viewing their website below:
Refunds/Replacements/Exchanges
All one month and three month passes and ticketbooks are non-refundable, non-replaceable and non-exchangeable. Metro assumes no responsibility for lost, stolen or misplaced passes.
Annual (12 month) passes can be refunded or replaced, subject to existing refund and replacement policies. For more specific information about the Annual Pass Replacement and Refund policies, please call 206-553-3060 (TTY 206-684-2029).
